Limousine Reservations
All reservations must be secured with a 25% non-refundable deposit. We can make araingments for customers that want to pay with cash.
Please feel free to contact Avi Limo at any time. Please Complete and submit the form below, email avi@avilimo.com or call us during normal business hours at 303-455-4455 to book a limousine, stretch SUV, Hummer, party bus or a coach bus.
Airport Arrival Transfer Wait Time
On all airport arrival reservations you will be considered a no-show after 45 minutes (60 minutes for International Arrivals requiring Customs Clearance) past your flights arrival time. If you have not met your chauffeur or contacted Avi Limo by phone, you will be charged in full for the reservation. To avoid being charged as a no-show, do not leave your location without contacting Avi Limo by phone.
Update of Airport Transfer Arrival Times
We update all flight arrival times when a correct flight number or tail number is provided, but the update is only as reliable as the information we are provided by the Airline or passenger(s).
Termination Of Any Reservation By Avi Limo
Avi Limo reserves the right to terminate any reservation without refund, if the chauffeur or Avi Limo’s dispatcher feels that the Renter and or Party of the Renter is putting the chauffeur or limousine in any danger of injury or damage. Additionally, if the Renter and or Party of the Renter are in the possession of any illegal material and or illegal substances, this service will be terminated immediately and charged at the full amount of the reservation. This is without exception. Avi Limo reserves the right to return renting party and its passenger(s) to the original pick up point or to drop the renting party at any safe location due to the above infractions
Surcharges
All out of pocket charges, including, but not limited to road tolls, parking, airport fees and luggage carts will be billed to the client.
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By placing a reservation with Avi Limo you acknowledge and expressly agree to the following policies, terms and conditions and further expressly authorize Avi Limo to charge your credit card in full for all charges relating to your reservation, including, but not limited to, charging your credit card in full for the reservation should you be considered a no-show or for limosuine cleaning or damage. Service is deemed rendered, whether you enter the vehicle or not, when the cancellation period is reached.
Reservation Change Policy
Any reservation changes should not be made with your chauffeur. All changes must be made by calling the
Avi Limo dispatcher at (303) 513-1646.
Rate Changes
All Rates are subject to a minimal hourly charge. Rates are billed, including, applicable fees and tolls. Gratuity of 20% is mandatory and is a part of the bill, If you choose to provide a gratuity over 20% that it is at your sole discretion.
To make a Reservation call: (303) 513-1646
Vehicle Damage
The Party paying for the Reservation is responsible for all damages and or cleaning charges incurred, including but not limited to: vomit/sickness ($500 per incident for cleaning fee), broken/missing glassware ($15.00 per glass), burns ($500 per incident for replacement or repair), upholstery damage ($500-1,000 per incident for replacement or repair) and or opening a limousine door into another vehicle or stationary object. Actual amount will be billed per repair fee and time out of service for the vehicle.
Acts Of God
Avi Limo is not responsible for acts of God and or circumstances that are beyond our control including, but not limited to traffic congestion, road closures, accidents, flight delays or weather delays.
Cancellation Policy
Airport Transfers
All sedan cancellations received less than 24 hours prior to pickup time will be charged the full rate quoted. Limousine and SUV cancellation less than 24 hours will be charged the full time reserved. Limo Bus cancellation less than 48 hours will be charged the full amount. The exception to the above is if your flight is cancelled by the airline.
Charters
Sedans: 24 hour cancellation or less – Full charter rate.
Limousines and SUVs: 24 hour cancellation or less – Full charter rate.
Deposits
All reservations will require a 25% non–refundable deposit.
Lost Or Damaged Items
Avi Limo is not responsible for items that are left in the limousine, lost or damaged. Avi Limo reserves the right to charge a delivery fee for returning lost items if found.
Alcohol Policy
No alcohol will be allowed in any limousine when any passengers are under the age of 21, even with parental permission. No exceptions. Should any alcohol be found in any vehicle, Avi Limo reserves the right to terminate the charter immediately and either return all the passengers to the original pick up point or to call the parents to pick the minors up at a specified safe location. There will be no refunds on any unused time.
Limo Buses: 48 hour cancellation or less – Full charter rate.
Proms and New Years Eve have a 14 day cancellation policy on all limousines.